In conversation with Frances Kenny

What’s your favourite aesthetic treatment to perform and why?
I don’t have one favourite treatment—it really depends on what each client’s skin needs. I focus on addressing different areas of the face with a combination of treatments selected specifically for them to create a natural, healthy result. What I love most is seeing my clients leave feeling and looking their best. I find it very rewarding to help them enhance their natural beauty.

What is your signature approach when it comes to treating your patients?
My approach is all about getting to know the client from the moment they walk in. I observe their skin, and how their facial muscles move to get a sense of what their skin needs. The first thing I always ask is, “what would you like to get out of today’s treatment.” For me, it’s not just their skin, but also their lifestyle, diet and hormones, which play a big role as we age. The more my clients share about their home beauty routine and what’s important to them, the better I can tailor the treatment to support their skin in the best way.

Why do you use the XCellarisPro TWIST?
For me, it is all about precision and control, which is so important when treating different skin concerns. Its adjustable needle depth allows me to tailor each treatment specifically to the client’s needs. It also causes less trauma to the skin, which means faster healing, minimal downtime, and most importantly—fantastic results. My clients love how effective it is while still being gentle on the skin.

Who does the device suit and why?
The XCellarisPro TWIST is suited for many skin types and ages, when used correctly.
It helps to stimulate collagen and elastin and reduce mild scarring and pigmentation, and the results get better in the weeks after treatment is carried out. Caution is required with clients with problematic skin conditions such as active acne or rosacea as the treatment could aggravate inflammation and worsen the condition.

"The XCellarisPro TWIST is suited for many skin types and ages...and the results get better in the weeks after treatment..."

Which are your must-have products and why?
My must have products are from the HydroPeptide range—I love the Pre-treatment Toner for its collagen boosting peptides and brightening effect. The results that I get from the retinol range, such as the Collagen Reactivate PM (Nimni night) with the Retinol Booster and Eye Serum Booster are amazing, producing increased skin fullness and elasticity! The other product that I can’t live without is the Cryoglobe. I use it every morning for five minutes—it’s the perfect ritual to reduce puffiness, brighten complexion, and leave the face looking sculpted and refreshed!


Do you use the XCellarisPro TWIST personally?
I do. It has made a noticeable difference in my skin texture—smoother, tighter, more refined and visibly brighter. The treatment has boosted my collagen, evened out skin tone and left my skin feeling firm and refreshed.

How does microneedling with the XCellarisPro TWIST complement the aesthetics treatments you offer?
By enhancing product absorption and stimulating deeper collagen production it prepares the skin for CACI FLEX treatments, resulting in even better lifting, toning and rejuvenation and creating a smoother, firmer overall finish.

What do you enjoy most about working in aesthetics?
What I enjoy most about working in aesthetics is combining hands-on The XCellarisPro TWIST is suited for many skin types and ages...and the results get better in the weeks after treatment... treatments with advanced equipment to deliver tailored results. I love running my own business, building lasting relationships with clients, and sharing expert advice that goes beyond what you can find online or over the counter. It’s incredibly rewarding to see my clients leave not only with better skins but also with confidence and the knowledge that they’ve gained from me. That trust and connection is something
you build over time and it’s what makes this work so rewarding for me.


What do you think are the industry trends to watch?
One of the biggest trends I’m seeing and am a big supporter of is the use of polynucleotides and Profhilo—I’ve been a huge fan of both for some time. It’s great to see polynucleotides now taking centre
stage when it comes to achieving natural looking hydration and skin regeneration. Though microneedling isn’t new, it’s firmly back in the spotlight. The focus is clearly moving towards natural looking hydration and long term skin health, rather than short term fixes.
Looking ahead, clients are becoming more educated and tech-savvy, so I think we will see more high tech devices which can be used at home coming on the market, and these are ideal for maintaining results
between clinic visits.

What are the future plans for you and your practice?
I plan to continue to grow and learn and stay at the forefront of the aesthetics industry. I’m passionate about constantly expanding my knowledge so I can provide the best possible advice and treatments
to help clients achieve healthier and more radiant skin. I want to keep doing what I love, delivering high quality results, sharing expert advice and maintaining the high standard of care that my clients have come to expect from me. The future for me is about evolving with industry trends while staying true to the values that have built my practice.


With more than 25 years’ experience in the industry as a beauty specialist and salon owner in London, Frankie is renowned for her expertise in skincare and anti-ageing treatments and is one of London’s most qexperienced and sought-after skincare experts. Her facial clinic, FK London, is located in Barnes in West London and focuses exclusively on advanced facial treatments delivered using the latest non-surgical facial technology and products including XCellarisPro TWIST medical microneedling, Dermalux Flex LED and HydroPeptide products.